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portproblem
 
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Author Thema
we started our stream today,
opened port in firewall on pc and in router/modem too,
but still only 1 + instead of 2, also my collega from another
location and ip can't open the stream to listen,
and if he does get in it is only for a short time.
How can we solve this problem ?
| up
Hello tino s engeltje,

If you looked at the Mapping info when you was streaming, you should know, that the 'second' + stands for 'TAKE OVER'. This shows you that you allow anybody to take over for the stream from you (not relevant for problems where user can't enter the stream).

If you have a - at the display 'My PC', something went wrong with port forwarding at your pc/router.
Please regard that it's very important to setup a static ip address first. And it's also possible that an antivirus program (internet security e.g. Norton) prevents the connection. After setting an exception rule for flatcast (UDP Port 40123) it will work better ;-)

Regards,

i-Rem
| up
if we setup a static ip we are getting problems with other programs, yes it is the my pc + we are talking about indead.
anti-virus is no problem.
Greets Tino
| up
Hello Tino,

just visited your stream and I can confirm: Mapping has currently a +.
Althoug I have no port setting, I could visit your show without any problems. And my internet is really not fast :)

Your friends probably has another problem, which has nothing to do with your settings on your router/modem. It could be a problem with their computer/internet/browser. They should try to delete all Flatcast Viewer Plugins (regedit) and download the latest version again. They could also try another browser.

I would recommend to you to stream with version F5.3, which runs much better than 5.2.

Hope, I could help,

i-Rem
| up
hi i-rem,
i know, i am the one that has the stream for the next few days, but when tino wants to take the stream we don't get the my pc + there ...
his pc has the problem lol
and with 5.3 we had more problem then 5.2, that is why we changed it again, we had 5.3 first.

greets Mie
| up
Hello Mie,

what type/model of router has Tino? At some router/modem models you have to make an additional rule at the firewall (e. g. Zyxel Routers).
The problem will not be solved as long as he has a minus at Mapping (My Pc).

He should make everything step by step. Beginning with a static IP address and then making a rule for portforwarding at his router, and if possible he could share a screenshot of his settings here.

Regards,

i-Rem
| up
Hi i-rem, the

Tino has a Thomson Gateway
Thomson Gateway
Information
Product Name: TG712
Software Release: 8.2.4.B
with option in the toolobox of the modem to add lines to Game & Application Sharing
''Game or Application Definition

A game or application is made of one or more TCP/UDP port ranges. Each incoming port range can be translated into a different internal (local network) port range. Port ranges can be statically assigned to devices or dynamically assigned using an outgoing trigger.

Protocol Port Range Translate To ... Trigger Protocol Trigger Port
UDP 40123 - 40123 40123 - 40123 UDP 40123''

Tino also has a laptop connected to the same modem, but that one does have a + for my pc ...
all settings are the same for tino's pc, his laptop and my own pc too, only difference is that i use the stream in firefox, also for his laptop, but in firefox or google chrome we don't get the stream working (read doesn't open dj mixer) on his own pc ...

i really don't know how to fix it anymore ... can't get the static ip for his pc too, if i do that things like messenger don't work anymore ...

as well on the laptop as on my own pc i have this weird photoslide in the room, can't get that removed either lol ... any idea's for that too ?

thanks Mie
| up
No solution for our problem available ?

| up
Hello Mie (or Tino? ) :)

As I understand it right, you use with 2 pc (or laptop however) the same router. One of the PC has a + at Mapping, the other one not.
I'm afraid but you can't make the same rule for 2 different computer. And without setting a static IP it won't work as you can read here: http://portforward.com/english/routers/port_forwarding/Thomson-Alcatel/TG782/Flatcast.htm
The reason is: Whenever you start the computer your router will give a new internal IP address and the settings at your router for portforwarding won't work anymore.

Furthermore I can say that Chrome etc. usually work fine with flatcast. You should make an update for your browser and renew the Plugins for Flatcast. Before you could delete the old plugins (Windows 7: search for regedit and then right click and open the Registry Editor, follow Computer -> HKEY_CURRENT_USER -> Software -> 1 x 1 Software <- Delete)
Attention: Your Presets will be deleted too. You should save them before in a special folder.

Regards,

i-Rem
| up

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